Returns & Exchanges

At W Cosmetics, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we accept returns on unused and unopened products within 30 days of delivery.

1

Initiate Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the unused products in their original packaging, ensuring they are securely padded to prevent damage during transit.

3

Attach the Label

Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing